Dear valued customer,
As we begin to open our store to the public, we have placed your health and safety as our top priority. To maintain protection of you and your family, we have implemented specific safety protocols for both our customers and staff to follow. When entering our store, we highly encourage that you…
- Work to maintain a physical distance of 6ft (2m) from staff and fellow customers;
- Wear personal protective equipment (PPE), including a medical mask and gloves;
- Limit the number of individuals accompanying you in our store;
- Sanitize your hands upon entering our store;
- Place any frames that you tried on back on the tables to be disinfected by one of our staff members
We are committed to providing services for those in need of eyeglasses repairs, adjustments, and contact lens orders. To aid in keeping you safe, future contact lens orders can be shipped directly to your home address, if this method is preferred. We also require that customers schedule an appointment for any repairs/adjustments or to pick up their glasses after they return from the lab. Your safety is our priority and we are doing everything we can to serve you during these times.
You may reach our staff by calling our store at (519)-267-1888 or emailing us at info@lensandframes.ca. These contact methods will be checked frequently, and we will return your call/email as soon as we can. We are happy to serve you during these times. Thank you for your cooperation.
The Lens & Frames Team.
